Upgraded your account but later decided to change your plan? Miro allows you to switch to another solution that will fit your needs best. Feel free to proceed whenever you wish - the content of your boards will not be affected!
The instructions below will help you to:
- switch from Team plan to Consultant or Business
- switch from Consultant or Business plan to Team
- upgrade Personal plan
- downgrade to Free plan
- upgrade to Education plan.
Switching from Team plan to Consultant or Business plan
The option to change plan in Billing settings
Choose a plan in the pop-up menu and click Upgrade. You will start a new billing period and the proration for unused time on the Team plan will be applied to the purchase.
⚠️ Please note that it's not possible to switch from an annual subscription to monthly.
✏️ You may upgrade a Team plan account to Business plan with a self-serve invoice.
Switching from Consultant, Business plan to Team plan
If you'd like to switch from Consultant or Business plan to Team plan, please reach out to Miro Support. Since the downgrade flow hasn't been automated yet, there are few manual steps that need to be done on your and our side. Please note that, due to security reasons, we can apply the changes upon the account admin's request only.
Upgrading Personal plan
In order to change Personal (Premium) plan to any other plan, open the Account Settings > Billing information > Overview and click Change plan.
⚠️ Switching back to Personal plan is not possible since the plan has been phased out in Miro.
Changing Personal plan
Downgrading to Free plan
⚠️ Note that you can downgrade an expired team only.
If you wish to downgrade your team to Free plan, you first need to cancel your subscription in the Account Settings > Billing > Overview. You'll be able to use the paid features until the end of the paid period. At the end of the paid period, the account will expire (will be paused in a view-only mode).
When the subscription expires, click Choose your plan in the notification on the dashboard and click Downgrade on the pop-up.
Downgrading to Free plan
⚠️ After downgrading to the Free plan:
- your boards that are not shared with the whole team will be locked as board privacy is a paid feature. To unlock such boards share them with your team. Here's how you can do that
- only three most recently created boards will be active - the rest of the boards will be paused in a view-only mode.
Upgrading to Education plan
Apply here if you'd like to get access to free Education plan (for staff members and students of educational institutions only). Once your application is approved, you will receive an email notification.
If you're a student and an admin for one Miro team with 10 members (or less), the team will be converted to Education plan. If you're a teacher and an admin for one Miro team with 100 members (or less), the team will be switched to Education plan. In other cases, a new Education team will be created in your profile (you will find it on the left sidebar of your dashboard and will be able to move your boards to it).