Account access levels

The role and the license are the main factors that determine the user access level to the assets in your account.

Available for: Enterprise, Business, Consultant plans

In this article:

1. Account roles
2. License consumption
3. User rights
4. Frequently asked questions

Account roles

There are several possible roles within the Enterprise, Business, Consultant plan accounts in Miro.

Company Admin — can see and manage the account.

Member — can create and edit boards; sees but can’t manage the account.

Non-Team User — can view, comment, and edit (on Occasional license) only boards that they are invited to; can’t create and own boards. Can’t see the account or teams.

Team Admin (in Team settings on Consultant, Enterprise plans) - can manage a particular team's attributes. Learn more.

User roles on Enterprise plan

License consumption

There are several possible license types that you can assign to users.

Full — unlimited usage, billed monthly or yearly. 

Occasional — on accounts with active Day Passes only — grants 24 hours of access to the account or a board with role-specific permissions, consumes daily if applied. Applicable to all users. 1 Day Pass on Occasional license = 24 hours of access to the shared editable boards. Learn more: Day Passes for Enterprise Plan, Day Passes for Business and Consultant Plans.

Free — on standard accounts (without Flexible Licensing Program), viewing and commenting option for Non-Team Users only. On Enterprise subscriptions with Flexible Licensing Program activated, members with Free license are automatically converted to Full once a Free member uses a paid feature (creates a new board or starts editing a board in the account or gets invited to edit a board in the account). Learn more in the article: License Management on FLP subscriptions.

Free Restricted - on Enterprise plan only - viewing and commenting with the option to request editing access. On standard (non-FLP) Enterprise accounts, Free Restricted is assigned as soon as the subscription runs out of paid Full licenses. On FLP accounts, users can be assigned Free Restricted license automatically when joining the account or by Company admin. Learn more in the article: Free Restricted License.

User rights

Here's an overview of user roles and licenses on standard accounts without Flexible Licensing Program:

Overview of user roles and licenses on Enterprise accounts with Flexible Licensing Program activated:

Frequently asked questions

1. Where do I learn more about board and project access?
   - Take a look at these articles: Access Rights and Board Ownership, Projects, Roles in Miro.
   
   
2. How can I downgrade a user's license?
   - On Consultant, Business, Enterprise accounts without Day Passes, Company Admins can simply convert a Full member to Free Non-team user in Company settings > Active users.
   On accounts with active Day Passes, learn here how to convert an Occasional user to Free Non-team user.
   On Enterprise FLP subscriptions, Company Admins can change user license to Free Restricted in Company or Team settings > Active users.
   Note that the option to convert a Full member to Free user in settings is not available on Team plan. Please delete the member from the team and re-invite with view/comment rights to a particular board. 
   
   
3. In order to be a member of two teams, do I need to have a license in each team?
   - Yes, if the teams are associated with different subscriptions. If the teams are a part of one Enterprise or Consultant subscription, you need one license only.