Previously, all actions with Jira Cards (i.e. importing, creating, and updating them) were done on behalf of the Jira administrator who configured the integration.
Currently, users should connect individual Jira user credentials to use the integration. Enterprise plan users received this update on February 15, 2022.
With this update end-users can use their individual Jira user credentials, giving them access to their unique issues and limiting their access to admin-level activity, making Jira Cards an even more secure and user-friendly integration.
When an end-user tries to import or edit a Jira Card for the first time, they will be asked to log in to Jira using their individual user credentials.
If a user doesn’t have Jira credentials and the user has access to the board on which the card was added, they will see the card title, issue type, priority, assignee, and all attributes that are configured to be shown on the Jira Card. However, they won’t be able to expand the card to see other attributes and edit it unless they authorize. If the user doesn’t connect their Jira credentials, they will not see the assignee avatar and the general look of the card will be different.