Downgrade your plan reference

Who can do it: Billing admins, Company admins
Which plans: Free, Starter, Business
Which platforms: Browser, Desktop

This article explains the key implications of downgrading your Business or Starter plan.

To learn how to downgrade your plan, see Downgrade your plan.

Downgrade plan implications

Business or Starter to Free plan

When you downgrade from a Business plan or Starter plan to a Free Plan, the following changes occur when the original subscription expires and the downgrade is complete:

• Active Boards
  Only your three most recently created boards will remain active and editable.
• Other Boards
  All other boards will become view-only. You will not be able to edit them.
• Projects
  You will not be able to modify or delete your existing projects.
• Custom Templates
  Custom templates created under the paid plan will no longer be available.
• Billing Settings
  Your Billing settings section will be hidden. It is recommended to download any post-payment invoices before the downgrade completes.
• Outstanding Payments
  If there are any outstanding payments for additional licenses accrued during the paid plan period, your card will be charged when you initiate the cancellation process.
• Private Boards
  The Free Plan does not support private boards. Any existing private boards will be locked (view-only). You may need to make them public (if the board content allows) or take other actions to access their content fully. (Refer to Miro documentation on unlocking private boards).

Business to Starter plan

When you downgrade from a Business plan to a Starter plan, the following changes occur when the original subscription expires and the downgrade is complete:

• Subscription Activity
  Your Business Plan subscription will remain active with all its features until the end of your current billing cycle. The downgrade to Starter Plan will occur at the start of the next billing cycle.
• Payment Information
  You can update your payment information at any time during this transition period. Any changes will apply to future payments under the Starter Plan.
• License Adjustments
  You can continue to add or remove licenses while the Business Plan is still active. Adjustments will be billed on a prorated basis for the current Business Plan cycle.
• Team Merging
  If you have multiple teams under your Business Plan, they will be merged into a single team on the Starter Plan. This single team will include all users and boards from the previous teams.
• Guest Access
  Guests who had editing access on boards under the Business Plan will lose this editing access. On the Starter Plan, guest access is typically view-only, or they may no longer be required to sign in for certain types of public board access.

Board status on a Free plan

When you downgrade to a Free plan, the following changes to board status occur:

• Active boards
  You can create an unlimited number of boards, but only the three most recently created boards will remain available for editing and collaboration by your team.
• View-only boards
  All other boards will become locked in a view-only mode. You will be able to see their content but not make any changes.
• Project modifications
  You will not be able to modify or delete your existing Spaces.

Private boards on a Free Plan

When you downgrade to a Free plan, the following changes to private boards occur:

• Inactive status
  Private boards become inactive because board privacy, which restricts access to specific users, is not a feature supported on the Free plan. These boards will be locked.
• Unlocking private boards
  Information on how to potentially unlock these private boards, for example, by making them public if appropriate, can be found in dedicated Miro Help Center articles.

FAQ