Starting February 3, 2025, we will collect AI interaction data from Free Plan users to improve Miro AI features like AI summaries, diagrams and sidekicks.
This article explains how we use AI interactions to improve Miro AI and how you can control your data preferences, including how to switch off using your data to improve Miro AI.
Company admins can disable AI data collection for their organization. Doing so will not affect how you use or experience Miro AI.
Which Miro Plans contribute AI interaction data to improve Miro AI?
Only interaction data from users in the Free Plan are used to improve Miro AI. Admins on a free Plan can disable data collection any time.
Free users like Guests and Visitors on paid and Education plans are excluded from data collection for improving Miro AI.
Purpose of AI data collection
Your data helps us tailor our AI features to better suit your needs. By understanding general patterns and common use cases based on Miro AI interactions, we can improve the quality of AI-generated results and capabilities, making them more accurate and useful.
What data will we collect?
We only collect the following data necessary to improve our AI features:
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AI input data
Prompts that you enter, and any content like frames, images, and stickies, that you explicitly select as context -
AI output data
Any AI-generated output like images, text, and sticky notes
✏️ No board content beyond what's directly involved in AI processes is collected.
What happens when you disable AI data collection?
If you disable AI data collection, any new data from that point forward is not used to improve AI features. To ensure that your preferences are fully respected, with regard to both future and past data, any data that was previously collected is no longer used for AI development or improvements.
Disabling AI data collection does not affect how users experience Miro AI.
How to disable AI data collection
The Company admin can disable AI data collection.
Follow these steps:
- From the Miro dashboard, select your avatar. Then select Admin Console.
- Under Security, select Miro AI.
- Toggle Use data for Miro AI improvements to the off position.
You have successfully disabled AI data collection.
Measures we apply to safeguard your data
Miro applies anonymization techniques to de-identify your AI interactions before analyzing data sets for feature improvements. The data sets are kept separate from Miro production systems.
Miro does not use AI interactions to train or fine-tune models. Miro does not share AI interactions with third-party model providers or developers for their model training.
We protect your intellectual property with industry best practices and ISO-certified security controls.
AI data collected always undergoes:
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Pseudonymization
We alter data so it cannot be linked back to you personally. We transform both personal and organizational identifiers using an irreversible one-way algorithm. -
De-identification
We remove personally identifiable information (PII), like names, gender, birth dates, passwords, IP addresses, credit card details, and company names from the Input Data.
More information: See Miro's Privacy Policy.
Measures we apply to prevent surfacing data to other customers and users
Miro does not use AI interactions to train or fine-tune models. Miro does not share AI interactions with third-party model providers or developers for their model training.
The AI interactions used to improve Miro AI features are kept separate from Miro production systems.