Miro cares about your work and the results that you achieve. So when your subscription expires you have nothing to worry about, your account is simply paused in a view-only mode until you prolong the subscription or choose a new plan. You can continue whenever it is convenient for you.
Points to keep in mind:
- Your team equals an account and not your profile. Although the subscription is associated with your Miro profile (email address) it affects only the account workspace and the boards located in it.
- If you are a member of several accounts (for example, your free account and your corporate account) and your corporate one is paused, you can move your boards and still continue working on the free one.
To unpause the account our system will ask you to choose a new plan or continue the existing one.
If you are a member of an account but do not have administrative rights there, you will see a message to contact your admin. All admins of your team can be seen in the Active Users section of the Account Settings.
If you are unsure what plan is best for you, let us know a bit about your use case, and we’ll be glad to help!
Team or Company subscription
When the paid time ends and the account expires, you will see a notification when you log in:
A notification on the dashboard
You should click Choose your plan in the message and you will see the options to choose:
Team account has expired
If you are using the Company Plan you can also discuss any details of your subscription with your dedicated Account Executive.