We perform maintenance to ensure the uptime and the service consistency of Miro. In order to provide the best performance and security for our users, we have several types of maintenance.
A maintenance window is a period of time scheduled in advance, during which we perform preventive maintenance that could cause disruption of service. These regular windows take place once per quarter on Saturday at 04:30 AM UTC and last for up to 1 hour.
If there's a need to implement an urgent critical infrastructure upgrade, we can also perform maintenance without awaiting the planned maintenance window to make sure our servers are operating correctly and are able to avoid any breakdown or downtime. It is scheduled for the nearest Saturday at 04:30 AM UTC.
⚠️ During the maintenance, Miro is unavailable. The users are notified via the in-app message on the Dashboard a week before the maintenance.
The incident is a critical issue that is fixed by our team immediately. Some or all of Miro users may be affected by the incident. Miro remains online and is not affected by this maintenance, but some processes can be terminated. We try to do our best to restore service as soon as possible.
All Miro users are notified 3 times before the planned maintenance. You can also see the notification on the Dashboard.
The notification 1 week or 1 day before the maintenance
The notification 20 minutes before the maintenance
Landing page notification