Analyze and customize your subscription usage at scale with the help of the ServiceNow & Miro integration. The integration allows getting the list of non-active users and deactivating them from the Asset management app.
Available for: Enterprise plan
Set up by: Company Admins
The integration gives access to the following features:
Get a list of user’s subscription usage and the number of licenses allocated in your Miro Enterprise subscription.
Deactivate users in your Miro Enterprise plan based on subscription usage.
In ServiceNow, go to SaaS License module and select Direct Integration Profiles option, then click on New:
✏️ In case that the Saas License module is not present in your ServiceNow instance you will need to install it following these steps.
Search for Miro Enterprise Integration Profile:
You will see two subflows pre-defined to Download Subscriptions and Reclaim Subscriptions:
Download Subscription Subflow
Reclaim Subscription Subflow
How to create a new connection
To create a new Connection go to Credentials & Connections > Connection & Credential Aliases and click on New.
The option to create a new Connection & Credential Alias
Click on Create New Connection & Credentials link:
3. Set up the App name, select a team and click on Create app. Note that you need to have a Developer team.
New app set up
4. On the app page in the Permissions section you will need to check the organizations:read option and click on Install app and get OAuth Token.
5. Select a team that is a part of your Enterprise organization and install the app.
6. Then you can copy the Client ID and Client Secret:
For Reclaim Subscriptions subflow you will need to provide SCIM API token.
To get SCIM API token, on the Miro side navigate to Enterprise Company Settings > Enterprise integrations and copy the token:
Api Token in Miro settings