Setting up automated provisioning with Entra ID – Miro Help Center

Available for: Enterprise Plan
Required role: Company Admin

⚠️ The guide provides steps to configure the feature. For available functionality, rules that Miro SCIM follows and possible issues and how to resolve them please first see here.
Miro's Developer documentation for SCIM can be found here.

A detailed provisioning guide for customers who utilize the Flexible Licensing Program can be found here.

Prerequisites

The Miro SCIM API is used by SSO partners to help provision, manage users and teams (groups). SAML based SSO must be properly set up and be functional in your Miro Enterprise plan before you start configuring automated provisioning. The instructions on how to set up SSO can be found here.

Your security groups and Miro teams must already be created and named the same way.

Setting up Provisioning

Once the application is created during SSO configuration, you will see its settings:

Miro application settings

Choose the Provisioning item on the left panel and then change Provisioning Mode from Manual to Automatic:
Provide Admin Credentials:
a) Use https://miro.com/api/v1/scim/ as Tenant URL
b) Provide the Secret Token. You can obtain it from the SSO section of your Miro settings like so:

c) Click Test Connection button right below the Secret Key edit box.
If the connection passes the test, you will get the following notification:

Successful connection test notification
If there is no confirmation, double-check the Tenant URL and make sure that it is not blocked by firewalls and any other traffic interceptors inside your network, as well as make sure the API Token is correct.
Save the configuration:

Saving the configuration

Mappings

Miro SCIM API makes use of a part of metadata Entra ID attaches to users and groups. This section explains the required mappings between Miro SCIM API and Entra ID attributes.

Users

Choose the Provisioning tab on the left side, then click Synchronize Entra Active Directory Users to Miro:

Enabling synchronization
Default mappings are expected to be enough. However, double-check that synchronization is enabled for users and all required methods (Create, Update, Delete) are ON:

Attribute mapping

Please note that Miro will recognize Entra users only by their UPNs for the SP-initiated flow.

To add one of the supported attributes click on Show advanced options option and select Edit attribute list for Miro:

Advanced options

Then enter the attribute name you want to map and save it. Please refer to our SCIM documentation to see the full list of supported attributes.

Miro user attributes

Now you can choose the option Add New Mapping and select the new attribute we just added:

Note that to be able to map a new attribute you should enable this option by accessing Entra with the following URL:

https://portal.azure.com/?Microsoft_AAD_Connect_Provisioning_forceSchemaEditorEnabled=true

For further information about adding new attributes please visit Microsoft documentation here and here.

⚠️ ProfilePicture attribute is not supported by Entra. You may request this feature to promote its development on User Voice.

Groups

Choose the Provisioning tab on the left, then click Synchronize Entra Active Directory Groups to Miro.
Default mappings are expected to be enough. Check that synchronization is enabled for groups and uncheck Create and Delete methods - note that Miro SCIM API does not support creating and deleting teams.

⚠️ We strongly recommend unchecking the methods to prevent unplanned changes when we start supporting the methods.
Click Save.

User and Group Assignments

Miro SCIM Provisioning can help you to provision and de-provision users to your Enterprise subscription, as well as to automatically distribute them across teams. Users or Groups from Entra Active Directory should be assigned to Miro SCIM Provisioner application to be automatically managed in Miro. To assign users and groups to the application, follow the steps below.

We recommend provision users through assigning groups. In that case, when user is removed from all assigned groups in Entra ID, the same user will be removed from all teams in Miro (note that they will still stay a member of the Enterprise subscription). To deactivate a user in your Enterprise plan, deactivate them in Entra ID, which will send a corresponding request to Miro. To delete a user from Miro, use the Active Users page in Miro.

Choose Provisioning tab on the left. In the Settings section make sure the scope is set to the one you expect to be synced with Miro. Please choose "Sync only assigned users and groups".
Choose User and groups tabs on the left panel, then click Add user:

User and groups tab
On the Add assignment screen, choose Users and groups tab, then select users and groups from the list. NOTE: Miro SCIM API does not create new teams in Miro. Please see the SCIM features list here.
Click Select, then Assign buttons.
Assigned users and groups will appear in the list.

Enabling and disabling provisioning

When the initial set up is complete, switch Provisioning Status toggle to enable the provisioning.

Choose Provisioning tab on the left.
Click On option on the Provisioning Status toggle.

Provisioning status
Hit Save. This will start the initial provisioning that might take some time. Go back in about 20 minutes and check the bottom of the page for the status.

Whenever needed, choose the Off option to disable the provisioning. Note that Entra updates the data intermittently so if you need an urgent update, Stop the provisioning and then Start again. Resync will be immediate and will also carry with it the updates.

Decoupling Groups and Teams

To enable SCIM and sync your groups to your Miro teams they must be named the same way because Miro performs the sync based off the name value. However, if you need to have them named differently you can change the names of either of them after the sync is performed. Please see the example below.

The planned result: in Entra there is a Group named sfo_hq_eng_support while in Miro there is a Team named Engineering Support and the sync is performed between the two.

Run the curl command to list all Security Groups (don't forget to replace the placeholders with your unique values):

curl \
-H "Accept: application/json" \
-H "Content-Type: application/json" \
-H "Authorization: Bearer SCIM_API_TOKEN" \
-X GET https://miro.com/api/v1/scim/Groups

Sample response:

{
  "schemas": [
    "urn:ietf:params:scim:api:messages:2.0:ListResponse"
  ],
  "totalResults": 1,
  "Resources": [
    {
      "schemas": [
        "urn:ietf:params:scim:schemas:core:2.0:Group"
      ],
      "id": "3074457345618261605",
      "displayName": "YourMiroTeamName",
      "members": [],
      "meta": {
        "resourceType": "Group",
        "location": "https://miro.com/api/v1/scim/Groups/3074457345618261605"
      }
    }
  ]
}

At this moment in Miro there exist the Miro team called Engineering Support and the Miro Security group Engineering Support (with id 3074457345618261605). They are mapped 1:1.

The goal now is to modify the name of the Security Group Engineering Support to sfo_hq_eng_support while keeping the Team name unchanged. To achieve that run the curl command:

curl \
-H "Accept: application/json" \
-H "Content-Type: application/json" \
-H "Authorization: Bearer SCIM_API_TOKEN" \
-X PATCH https://miro.com/api/v1/scim/Groups/3074457000018261605 \
-d '{
  "schemas": [
    "urn:ietf:params:scim:api:messages:2.0:PatchOp"
  ],
  "Operations": [
    {
      "op": "Replace",
      "path": "displayName",
      "value": "YourSecurityGroupName"
    }
  ]
}'

This change will be immediately displayed on the Miro Company teams page.

Entra performs the background scheduled synchronization every 40 minutes. With the next sync Entra will see the sfo_hq_eng_support Security Group in Miro and will automatically link it with the respective Group in Entra.

At this point you have connected your Security Group to one of your Miro teams and have them named differently.

Possible issues and how to resolve them

Issues with changing user emails

If you updated some of users' emails but do not see the change on the Miro end, see that the expected attribute is updated. This issue may usually arise if you use emails[type eq "work"].

emails[type eq "work"] attribute is a default in Entra, so Miro does support it - but only in that it's read-only and is dynamically generated from userName.
When reading users, we return:

Since emails[type eq "work"] is read-only on our end, Miro will ignore any attempts to modify it. This is because in Miro a user email is the primary ID of the user; this is what we recognize users by, so we do not support extra emails. But the SCIM structure does require an email array, so we support its existence.

To modify user emails, the update must be sent for userName, not emails[type eq "work"].

Failed to update user error

Entra logs show Failed status with:

Status Reason - "Failed to update user: Attribute emails does not have a multi-valued or complex value"
ErrorCode - SystemForCrossDomainIdentityManagementServiceIncompatible

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