Licensing configuration and team invitation settings

✏️ Licensing configuration is enabled for all new Business plan accounts by default. For existing Business plans, the feature will be disabled. You can check whether it’s enabled by going to your Company settings > Billing > Licensing configuration.

✏️ While licensing configuration is set per team, enabling the feature at the Company level means any new teams that are created will automatically have the ability to expand the team.

When licensing configuration is enabled, a banner will appear at the top of the Billing section and below the Team invitation settings in Team permissions. A banner will also appear in Active users.
An example of a banner showing that licensing configuration is on

Configuring team invitation settings on Starter plan

Licensing configuration is enabled for everyone by default, but Company Admins can control who can use it by adjusting team invitation settings.

1. From profile settings, go to User management > Permissions >  Team invitation settings.
2. Select who you wish to give permission to invite others and configure licenses. You can additionally include the team invite link so others can join the team. 
   Configuring team invitation settings on Starter plan

How to use licensing configuration

Sharing a board with a new team member and entering their email address will trigger the following dialog box. If all of the plan’s paid seats are being used, the inviter will see a message at the bottom alerting them to the cost of adding new seats. 

Inviting a new team member

To invite new members to a board:

1. Click the Share button in the top-right corner of Miro.
2. Enter the email address or addresses in the sharing modal and click Send invitations.
3. In the next modal, choose whether to invite as a Team member or Guest. If an additional charge will be added, you’ll see a note at the bottom of the modal. 
4. Click Invite as team member or Invite as Guest.
5. You’ll be asked to set the viewing area of your board. This step is optional.
   Inviting a new team member from a Miro board

Frequently asked questions

If licensing configuration is disabled, what will team members trying to invite new members experience?

If there are no more seats available and licensing configuration is disabled, team members will see the following modal to request access on behalf of another member: Request for additional licenses

Will I as a Company Admin be notified when additional seats are requested/added?

Yes. Anyone designated as a Company Admin will receive an email notification any time new seats are requested/added.

How do I know if I have licensing configuration enabled?

If you have Starter plan, the feature is enabled by default. If you’re a new subscriber to Business plan, the features is also enabled by default. If you’re an existing Business plan subscriber (pre-August 2023), the feature is disabled by default.
You can always check this by going to your Company settings > Billing > Licensing configuration.

What happens if I cancel my Business plan and then re-subscribe?

If you had licensing configuration enabled before you canceled, it will be enabled when you re-subscribe. Similarly, if you had it disabled, it will be disabled when you re-subscribe.

How do I remove licenses (seats) if/when I no longer need them?

Removing users and freeing up licenses is a three-step process:

Task	Steps
Remove user from Teams	In your profile settings, go to Teams > choose the appropriate team > Team users  Find the person you wish to remove, click the … next to their name and choose Delete from team
Remove user from Active users	Go to Company settings > Active Users  Find the person you wish to remove, click the … next to their name and choose Deactivate  Please note that any boards, projects, or templates that the user owns will need to be reassigned.
Remove the seat from Billing	Go to Company settings > Billing > Plan details  Click Change team size Reduce the number of Seats as needed, and click Confirm