You can easily manage user permissions of dozens, hundreds, or thousands of Miro users within your plan. Admins can track and filter user lists and view user roles, activity rate, and license consumption. Use bulk actions like inviting, adding, and removing users, assigning roles and licenses, and moving users between teams. Save time and gain additional transparency into how your Miro plan functions by mastering quick administrative operations in Miro.
Admin console update in phased rollout
Miro’s new admin console makes essential administration workflows easier to perform with reorganized settings, and improved common UX patterns. The new admin console is rolling out over several weeks.
To see an overview of all changes, see Miro's new Admin Console (BETA).
All the corporate users who belong to domains that are claimed and verified via Domain control are Managed users within your Enterprise organization.
Available for: Enterprise plan
Set up by: Company Admins
Active users section
To open Team settings, click the team name in the upper left corner of your dashboard and then click the Team members icon.
Accessing a list of team members from the dashboard
Company settings will open with a list of the users on the chosen Team. In this section, Company and Team Admins can add or remove users from the team and promote to or revoke Team Admins. Company Admins can also convert a guest to a Full member and vice versa, change a user to Free Restricted, revoke Free Restricted (user license will be changed in the entire Company).
✏️ Team Admins can invite new team members if this is allowed in Invitation settings.
Users page on the Team level
To see the full list of the users in your Enterprise subscription, go to Company settings. On the left-hand side, under Users, select All users to open the list of Active users (you can also switch to the Deactivated users and Invitations tabs from this screen). You'll see the list of all users added or invited to teams or boards within that particular subscription, as well as their Last activity date.
✏️ To get to Company settings from Team settings, click Company in the upper-left corner.
Getting to the list of Active users on the Company level
As a Company Admin, you can download a full list of users in your organization along with their last log-in. Find the Download CSV button above the list of Active users.
In the Active users section, you will see the entire list of users along with their Role, License, Teams, and Activity.
The Role defines the access levels within the plan. While Company Admin is the most powerful role with the ability to manage the plan, a guest can only access the boards that they are invited to. Learn more in the article about access levels.
The License type shows if a user is consuming a Full license or their presence in the subscription is free.
The Teams is the number of teams within the plan a user is added to.
Last activity shows when a user has opened any board within the subscription. Filter active/inactive users by selecting dates on the calendar or use one of the preset options: 30, 60, 90, or 180 days.
Changing single user status
As a Company Admin, you can change the role, the license, and the number of teams for any user or group of users. You can also deactivate a user and then remove them. To access these options, click the three dots (...) icon next to any team member's row.
Options for managing users in the three dots menu
A note about the Change to Full Member and Revoke Restricted options:
Change to Full Member changes the Role and License at the same time. For Members and Guests it will produce the same result - the user will become a Full Member.
The Revoke Restricted option will change a user's license only, according to their current role (Member, Visitor, Guest). For example, Members will change to Full License. Guests will change to Free license, because Guests can not have Full license.
💡 The advanced user management system helps you manage the resources you’ve purchased more effectively. If you have Flexible Licensing Program activated, you can release licenses of inactive users by converting them to Free Restricted.
Filters
If you have dozens, hundreds, or thousands of Miro users search by email and name or filter the list by 4 above-mentioned criteria to find anyone quicker. You can also hide invited users to see only registered Miro users in your plan.
Filter users by Role, License, Teams, or Activity
Once filters are applied, you can bulk select up to 50 users on the list and use bulk actions.
Bulk actions
The bulk actions button helps you manage user groups faster. Select several users to apply necessary changes in bulk.
Select several users and apply any changes in bulk
You can select users one by one by checking boxes on the left or apply filters and select up to 50 users at once.
Bulk manage active users
In the Active users list, select the list of users to apply one of the actions below.
- Bulk manage team membership.
- Add or move users to a team.
- Create a new team and add users.
- Bulk manage Licenses and Roles.
- Switch to Full Member.
- Switch to Basic Member.
- Switch to Guest or Team Guest.
- Switch to Free Restricted (available for FLP Enterprise subscriptions).
- Change the billing group or create a new one.
- Revoke Restricted.
- Bulk deactivate users
Bulk manage invitations
Switch to the Invitations tab to see invited users (non-registered users that were sent invitations to join your subscription less than 30 days ago and have not registered with Miro yet). Select the list of invitees to apply one of the actions below.
- Bulk manage team membership.
1. Add users to several teams with or without removing from the current ones.
2. Add users to a new team (create a new one). - Bulk deactivate users.
- Bulk change user licenses.
Bulk delete from a team
In the Teams list select the Team where you would like to delete users. Once you select the users, you can bulk delete them from the team.
User info
User info is an individual and editable status card for each user within your plan. Opposite to bulk management, you can see the status and manage a person individually. Each user has a User profile with a picture, name, email, number of boards, number of projects, number of templates, current teams, and license. To open a user card, click the three dots (...) icon on their row and select User info.
Company Admins can change the team membership and grant Admin rights to a user directly from the card. Note that Admins cannot change such user details as name, profile picture, email - instead, the users can do that in their Profile settings. If you use SSO, the data is automatically attributed by your identity provider upon successful login.
Accessing the user profile from the list of users
Frequently asked questions
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I’m getting a lot of requests from users to add them to different teams. I want to stop receiving these notifications.
- Your Team privacy is probably disabled, which means that Enterprise users can discover new teams to join within the organization. If you want to stop receiving these requests, you can either:- Toggle-on the privacy, so users are not able to discover new teams in the organization or
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Make the teams completely open, so users don't need to have your approval to join the team
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A lot of users are getting a Full license assigned but I didn’t assign any. Why?
- For each team, you can define who should be able to invite users to a specific team. Make sure to configure your invitation settings. You can also activate the Flexible Licensing Program and set the default (Free or Free Restricted) license that users will get upon joining your plan.