Jira Cards allow you to work with Jira issues right on the Miro boards. Go ahead and make them a part of collaborative retrospectives, story sizing, backlog prioritization, story mapping, and other team activities.
Available on: Team, Business, Consultant, Education and Enterprise plans;
Jira Cloud, Jira Server (On-Premise) and Datacenter
Available to: team members that are editors on the board
💡 Learn more about Jira Cards in these articles:
- Jira Cards FAQ
- How to set up and to uninstall Jira Cards
- How to set up webHook for Jira Cards
- Possible issues with Jira Cards and Jira Add-on
How to use Jira Cards
Importing Jira Cards
There are two ways to import Jira Cards to your board:
- Copy the Jira issue URL and paste it on the board
- Open the three-dot menu on the creation toolbar, select Jira, pick one, several, or all issues on the page, click Add
On the picker, you will be prompted to log in with your individual credentials and will see the issues that you have access to.
Jira Cards picker
The size of a card depends on the summary of the issue and the number of the shown fields.
Jira Cards on the board
If a user does not authorize their Jira account, they will not see the assignee avatars and the general look of the card will be different.
The viewer is not a part of the board's team
Creating Jira Cards
You can create Jira Cards right from Miro. At the same time, an issue in Jira is created with all the card fields synced automatically.
There are two ways to create a Jira Card from scratch on the board:
- By creating a Jira card with the help of a picker, open the picker and click Create issue. Fill out the required fields and click Create.
Creating a Jira Card via the picker
2. By converting a sticky or a card into a Jira Card. First, you will want to create a sticky, add the necessary text, and then just click Convert to Jira issue on the edit bar.
⚠️ It’s not possible to convert cards located in USM Tasks line into Jira Cards.
⚠️ During the conversion tags and Due Date (available on Miro Cards) will be lost. Assignee will need to be set anew.
Converting a sticky into a Jira card
Editing Jira Cards
⚠️ Editing Jira Cards is not supported in the Miro Desktop app, Mobile app and Tablet app
There are 2 simple ways you can edit Jira Cards.
The first option:
- Choose the card you would like to edit and either double-click it or click on the Edit icon:
Edit button - In the new pop-up window, you will see your Jira issue. To confirm your changes click Update at the end of the page and close the window.
Updating your Jira card
To change the status of the Jira issue choose the Workflow option:
Editing the status of your Jira issue
From the popup choose the Status and Resolution that you need.
Solving the Jira issue
⚠️ Note that this option supports only the core Atlassian functionality (standard statuses and resolutions). If your workflow is customized via plugins or other methods, they may not be available.
The second option:
- To edit the Jira card, select a card and click the Source button.
Editing a Jira card -
You will be redirected to the Jira issue page in the next tab. After making changes in the Jira interface your Jira card will be updated automatically.
⚠️ Manual changes are displayed immediately. If you use a script or any other automated procedure to update your Jira issues, such changes may come with a slight delay.
Adding custom fields to Jira Cards
Use our in-app Jira picker to set up custom fields like estimates, tags, sprints, and many others for Jira Cards you use on Miro boards. To select fields to display on cards click Jira > Configure cards.
Choosing fields to display on cards on the board
⚠️ Please note that the Jira fields may vary from board to board as the settings are applied to the current board only. The default fields can not be removed from the picker and from the cards (Assignee, Issue type, Priority, Status) but you can always reset settings to default if you don't want additional fields to be added to the card.
✏️ If some fields are not displayed on the board after you chose them in the picker, it means that:
- a field doesn't have a value to be displayed on the board
- this field is not available for the issue type (e.g. Epic name field is available to Epic issue type only)
✏️ If you can't find a field on the card fields list, it means that:
- that kind of field is not supported by Miro (e.g. color custom field)
- the field is not associated with your Jira instance. Please see this Atlassian article for more information. Please also check out this advice article
Search options, JQL search
When choosing an issue you will always see recent tasks first.
You can change the order of the tasks ranking them by:
- Issue type
- Priority
- Key
- Summary
- Assignee
- Status
The basic search allows you to find issues by keywords.
Advanced search allows you to build structured queries using the Jira Query Language (JQL). You can specify criteria that cannot be defined in the quick or basic searches. For instructions on how to build JQL queries, please see this Atlassian article.
JQL search
✏️ If you have a question about the internal workings of the integration, please check out this FAQ article.
✏️ To learn how to install and configure Jira Cards for your Miro team, check out this guide.
✏️ If you experience issues with the integration (e.g. your Jira Cards do not get updated, you cannot choose a reporter), take a look at this article.