Talktrack enables users to record interactive video or audio walkthroughs of their Miro board so they can share their ideas without spending extra time in meetings. Learn how Miro ensures Enterprise-grade security and compliance for Talktrack.
NOTE: Grant access to Talktrack for your organization in your Feature access settings.
NOTE: Learn about Talktrack's privacy and security details in the Miro Talktrack whitepaper for Enterprises.
Enterprise-grade security
Miro is the enterprise-ready online workspace for innovation that empowers distributed teams of any size to dream, design, and build the future together. In the office, remote, or a mix, your teams can use Miro for every use case across the company.
But with that comes great responsibility, which is why we take security as seriously as we do collaboration — to help keep your ideas safe.
Approved and certified
Miro follows industry best practices and regulatory requirements, including ISO 27001, SOC2 Type II, and SOC3. We also ensure your infrastructure and services are compliant with GDPR standards — this includes Talktrack recordings.
Talktrack deletion
Deleting a Talktrack: When a Talktrack is deleted, it can't be restored.
Deleting a board: Talktracks are layered recordings that provide context to a board. If a board is deleted, its Talktracks will also be deleted. However, if an admin restores a deleted board within 90 days, the board's Talktracks will also be restored. Read more about board deletion.
Data captured when recording a Talktrack: The recorder's cursor movements and the viewport of the Miro board, the content of the board at the time the Talktrack is created, the recorder's video, either their camera view or avatar depending on whether the camera is on or off, the recorder's audio from the selected audio source, and any other audio that is present in the same physical space as the presenter.
Data not captured when recording a Talktrack: The cursor or information of any other users who are accessing the board at the time of recording, the recorder's screen or computer sounds.
The legal basis for processing personal data related to Talktrack, where Miro is controller (essentially metadata), are performance of a contract (self-serve users) and/or legitimate interests (all users). The customer is the controller of the data recorded with Talktrack. The customer's legal basis is for the customer to assess and likely to be legitimate interests.
Talktrack provides keyboard navigation and auto-transcription/closed caption support.
Audit logs are available for Talktrack in the admin settings. We have integrations with the following SIEM (Security Information and Event Management) systems: Splunk IBM QRadar
Miro leverages best-in-class external consulting firms to perform annual audits. Our current ISO 27001 certification is signed by BSI (British Standard Institution) from the UK and the SOC2 & SOC3 reports by KirkpatrickPrice from the US. Read more about compliance at Miro.
Trusted protection
Protect and manage the intellectual property created or added to our platform. Your data is encrypted in transit with the TLS 1.3 protocol and at rest with AES 256.
Data in Miro — including Talktrack data — is by default encrypted at rest with the AES256 algorithm and in transit with TLS1.3 protocol. Read more in our Miro Encryption Whitepaper.
The Board classification label is not visible while watching or recording a Talktrack.
If your organization has Encryption Key Management (EKM) configured and deployed, Admins can request that Miro use your organization's encryption key for Talktrack content.
TalkTrack and Video call recordings are stored in-region. For Video Calls in progress, real-time processing can occur globally outside your chosen region, in the host's region, to maintain performance. Finished TalkTrack and Video call files remain at rest in your chosen region. To learn more see, Data residency at Miro.
Secure access management
Control who can access Miro with enterprise-grade functionality, leveraging advanced identity and administrative capabilities. Read more about Enterprise Plan security & compliance features.
As Company admin, you can specify whether everyone, specific teams, or no one, can record Talktracks. You can also specify who can use other Talktrack features, like download recordings, and record apps and tabs outside the Miro board. To learn how, see Feature activation.
The option to record a Talktrack is available for users that have commenting or editing access on a board, or are board owners or co-owners.
Talktrack playback is available for all users that have access to the board.
Frequently asked questions
You can only see if a board has a Talktrack by opening it. If the board is not shared with you, you can use content admin permissions to gain access and see the Talktrack.
To turn off Talktrack, go to your Feature access settings and select No one can use, or remove access for specific teams by clicking X next to the team name. Note that you can disable key features independently, like downloads and off-board recording, instead of the Talktracks capability entirely.
Existing Talktracks will remain available, but no new Talktracks can be recorded.
Admins can share a board with themselves in the content admin permissions, and then delete the Talktrack from the board.
Talktrack displays the name (either first and last name or display name, depending on availability) during playback and as the "recorder name." However, Talktrack only saves user IDs, so no personal information is saved with the recording. If the user is not part of the organization during playback, the display name will show as "Unknown User."