For knowledge workers looking to innovate faster, Miro AI enhances workflows and collaboration. It integrates AI capabilities into Miro's platform to automate tasks like insight clustering, diagramming, and content creation. Unlike other visual collaboration tools, Miro AI helps teams leverage AI across a wider variety of workflows and across their existing processes more efficiently.
Available for: Free, Starter, and Business plans.
Miro AI usage is based on a credit system, with 1 credit being used for each AI action you perform.
What AI features consume AI credit?
Each time you use Miro AI to generate or modify content, you consume one (1) AI credit.
The following list gives some examples of Miro AI features that consume AI credits:
- Cluster sticky notes by keyword or sentiment.
- Create a diagram, like a flowchart or mind map.
- Remove background from an image.
- Summarize a comment thread.
- Translate text.
To see all Miro AI features that consume AI credits, see Miro AI overview.
✏️ Accessibility features, like generating image alt text, do not consume AI credit.
✏️ If Miro AI is unable to generate output, then no AI credit is consumed and an error message is shown.
AI Credits included in each plan
Depending on your plan, you’ll get a certain number of credits each month (or each billing cycle):
- Free: 10 credits/month
- Education: 100 credits/month
- Starter: 25 credits/license/month
- Business: 50 credits/license/month
- Enterprise: 100 credits/license/month
The credits per license is used to calculate your collective pool of AI Credits for your entire organization. Any AI Actions by any user use credits from that single pool of AI Credits. If users are added or removed from your account during a billing cycle, credits are adjusted dynamically, with usage limits changing to fit the new number of team members on the next billing date.
Which user roles can use AI Credits?
Any member of your account can use AI credits when performing the actions listed above. Guests and Visitors cannot perform AI actions and therefore cannot use AI credits.
What happens when my organization reaches the limit?
If your organization has reached your limit of Miro AI credits for the month, when you try to use Miro AI it will display a modal informing team members that the limit has been reached and will guide you to options to increase the limit.
Miro AI Add-On
While every Miro account gets a certain number of AI credits each billing cycle, Miro AI Add-On is available for users who need unlimited AI credits.
For Starter and Business plans, contact the Support team through the Contact Form. Pricing for Miro AI Add-On is per seat.
For those with the Enterprise plan, please contact your account team for more information.
How to check your AI credit balance
You can check your AI credit balance in your Billing settings. For Free customers, your credit balance is not displayed.
For Paid customers:
In Enterprise plans, the AI Credits section can be found on your Subscription settings page with how many credits you’ve used and how many are left.
In Starter and Business plans, you’ll find the AI Credits section on your Billing settings page that will show your credit usage and the number of credits left.
AI Credits balance can be found in your Billing settings.