You can cancel your Miro subscription at any time. Learn how to cancel your subscription, what happens to your Miro boards after you cancel, and how to reactivate a subscription if you change your mind.
⚠️ As of September 2022, our Consultant and Business plans will be combined into the new Business plan. Users can continue to enjoy their existing plan features for now. Read more about our Business plan updates.
Who can do it: Team Admins (on Starter plan), Company Admins (on Business, Consultant plan), Billing Admins
⚠️ Canceling your subscription does not delete your team, and removing your profile will not cancel your subscription.
How to cancel your subscription
- If you're a member of several teams, switch to the team with the subscription you want to cancel
- Click Team profile to go to your settings
- Click Company to open your company settings
- Click Billing
- Click Cancel subscription at the bottom of the page
- A pop-up will appear to confirm the cancellation. Click Cancel subscription
Canceling a subscription on Consultant plan
*Over the next several months, we’re gradually rolling out our new Business plan, and migrating our existing Business plan users. If you purchased the plan recently, you may already have access to the new Business plan functionalities. Learn more about the new Business plan and how to check which version you’re currently on.
- If you're a member of several teams, switch to the team with the subscription you want to cancel
- Click Team profile to go to your settings
- Click Billing
- Click Cancel subscription at the bottom of the page
- A pop-up will appear to confirm the cancellation. Click Cancel subscription
Canceling a subscription on Starter plan
*Over the next several months, we’re gradually rolling out our new Business plan, and migrating our existing Business plan users. If you purchased the plan recently, you may already have access to the new Business plan functionalities. Learn more about the new Business plan and how to check which version you’re currently on.
What happens after I cancel my subscription?
Once you cancel the subscription, all Admins receive an email notifying them the subscription is set to expire. They can no longer change the team size or the plan type unless you reactivate your subscription.
When the billing period for your subscription ends, your Miro boards will be locked in view-only mode for all team members until you downgrade to a free plan or renew your subscription. The boards will not be deleted. More information can be found in the article What happens when a subscription expires.
There are no refunds for any unused time, however you’ll be able to use all paid features until the end of the paid period. If you have an unpaid invoice for additional seats (licenses), your card is charged immediately at the moment of cancellation. Learn more in Billing and payments.
How to reactivate my subscription
If you change your mind after canceling, you'll be able to reactivate your subscription before it expires in the Overview tab of your Billing settings.
You can find the expiration date in the Overview tab. After the expiration date, it’s no longer possible to reactivate your subscription and you’ll need to start a new one.
Reactivating a subscription
✏️ If you experience issues canceling your subscription, contact Miro Support.