You can cancel your Miro subscription at any time. Learn how to cancel your subscription, what happens to your Miro boards after you cancel, and how to reactivate a subscription if you change your mind.
Who can do it: Team Admins, Company Admins, Billing Admins
How to cancel your subscription
- If you're a member of several teams, switch to the team with the subscription you wish to cancel
- Go to your Company settings
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Click Billing
- Click Cancel subscription at the bottom of the page
- A pop-up will appear to confirm the cancellation. Click Cancel subscription
Canceling a subscription on Business Plan
- If you're a member of several teams, switch to the team with the subscription you wish to cancel
- Go to your Team settings
- Click Billing
- Click Cancel subscription at the bottom of the page
- A pop-up will appear to confirm the cancellation. Click Cancel subscription
Canceling a subscription on Starter plan
What happens after I cancel my subscription?
Once you cancel the subscription, all Admins receive an email notifying them the subscription is set to expire. They can no longer change the team size or the plan type unless you reactivate your subscription.
When the billing period for your subscription ends, your Miro boards will be locked in view-only mode for all team members until you downgrade to a free plan or renew your subscription. The boards will not be deleted. More information can be found in the article What happens when a subscription expires.
There are no refunds for any unused time, however you’ll be able to use all paid features until the end of the paid period. If you have an unpaid invoice for additional seats (licenses), your card is charged immediately at the moment of cancellation. Learn more in Billing and payments.
How to reactivate my subscription
If you change your mind after canceling, you'll be able to reactivate your subscription before it expires in the Overview tab of your Billing settings.
You can find the expiration date in the Overview tab. After the expiration date, it’s no longer possible to reactivate your subscription and you’ll need to start a new one. Reactivating a subscription
✏️ If you experience issues canceling your subscription, contact Miro Support.