✏️ Miro no longer uses the terms "whitelist" or "whitelisted" to refer to a group of domains with specific rights. We now use the terms "allowed domains", "allowlist", and "allowlisted".
From time to time, company security and email policies block users from receiving emails from
Miro. This has a negative effect on the adoption and usability of the tool. The following
information should allow a technical contact to allowlist all emails coming from Miro.
| Mail Server | Mandrill | Customer.io |
|---|---|---|
| Signed By | miro.com | miro.com |
| Mailed By | mandrillapp.com | delivery.customeriomail.com |
| IPs | Run the following terminal command to retrieve the current list: dig TXT spf.mandrillapp.com |
Run the following terminal command to retrieve the current list: dig -t txt sendgrid.net |
| Communication Type |
System notifications; Verification codes; Invites; Join Requests; Mention Notifications |
Onboarding Emails |
| Example Email Sender |
notification@miro.com | service@miro.com |
If you need more information, contact Miro Support or reach out to your Customer Success Manager or Account Executive.