You can easily manage user permissions of dozens, hundreds, or thousands of Miro users within your account. Admins can track and filter user lists and view user roles, activity rate, and license consumption. Use bulk actions like inviting, adding, and removing users, assigning roles and licenses, and moving users between teams. Save time and gain additional transparency into how your Miro account functions by mastering quick administrative operations in Miro.
Available for: Enterprise plan
Set up by: Company Admins
Active users section
To open Team settings, click the team name on your dashboard and choose Users on the dropdown menu.
Getting to Team settings
From there you can access the Users tab on Team level. In this section, Company and Team Admins can add or remove users from the team and promote to or revoke Team Admins. Company Admins can also convert a guest to a Full member and vice versa, change a user to Free Restricted, revoke Free Restricted (user license will be changed in the entire Company).
✏️ Team Admins can invite new team members if this is allowed in Invitation settings.
Users page on the Team level
To see the full list of the users in your Enterprise account, go to Company settings. On the left-hand side, under the User and Team Management headline, select the Active users tab. You will see the list of all the users that are added or invited to the teams or boards within the particular account.
✏️ To get to Company settings from Team settings, click Company in the upper-left corner.
Getting to the list of Active users on the Company level
💡 As a Company Admin, you can download a full list of users in your organization (filters don't apply). Find the Download button near the heading Active users.
Download a list of active users in CSV
In the Active users section, you will see the entire list of users separated by Role, License, Teams, and Activity.
The Role defines the access levels within the account. While Company Admin is the most powerful role with the editing rights for the account settings, a guest can only access the boards that they are invited to. Learn more in the article about access levels.
The License mark shows if a user is consuming a Full license or their presence in the account is free.
The Teams is the number of teams within the account a user is added to.
The Last activity day shows when a user has opened any board belonging to the account. You can filter and see all the users that were active/inactive during the past 30/60/90 days.
The drop-down menu shows what you can change for a particular user
💡 The advanced user management system helps you manage the resources you’ve purchased more effectively. For example, if you have Flexible Licensing Program activated for your account, you can release licenses of inactive users by converting them to Free Restricted.
If you have dozens, hundreds, or thousands of Miro users search by email and name or filter the list by 4 above-mentioned criteria to find anyone quicker. You can also hide invited users to see only registered Miro users in your account.
As an Admin, you can filter user list by Role, License, Teams, or Activity. Hide invited users if necessary
Once filters are applied, you can bulk select up to 50 users on the list and use bulk actions.
The bulk actions button helps you manage user groups faster. Select several users to apply necessary changes in bulk.
Select several users and apply any changes in bulk
You can select users one by one by checking boxes on the left or apply filters and select up to 50 users at once.
Applying filters and selecting users in bulk
Bulk manage active users
In the Active users list select the list of users to apply one of the actions below.
Bulk manage team membership
Add users to several teams with or without removing from the current ones
Add users to a new team (create a new one)
Bulk manage Licenses and Roles
Switch to Full license
Switch to guest
- Switch to Free Restricted (available for FLP Enterprise subscriptions)
Bulk deactivate users
Bulk manage invitations
Scroll down to the end of the Active users list to see invited users (non-registered users that were sent invitations to join your account less than 30 days ago and have not registered with Miro yet). Select the list of invitees to apply one of the actions below.
Bulk manage team membership
1. Add users to several teams with or without removing from the current ones
2. Add users to a new team (create a new one)
Bulk deactivate users
- Bulk change user licenses
Bulk delete from a team
In the Teams list select the Team where you would like to delete users. Once you select the users, you can bulk delete them from the team.
Bulk delete users from a particular team
User profile is an individual and editable status card for each user within your account. Opposite to bulk management, you can see the status and manage a person individually. Each user has a User profile with a picture, name, email, number of boards, number of projects, number of templates, current teams, and license. To open a User profile, select Edit user info.
Company Admins can change the team membership and grant Admin rights to a user directly from the personal status cards. Note that Admins cannot change such user details as name, profile picture, email - instead, the users can do that in their Profile settings. If you use SSO, the data is automatically attributed by your identity provider upon successful login.
Editable user profile
Frequently asked questions
I’m getting a lot of requests from users to add them to different teams. I want to stop receiving these notifications.
- Your Team privacy is probably disabled, which means that Enterprise users can click on the plus (+) sign on their dashboards (on the left side, right after the team icons) and discover new teams within the organization. If you want to stop receiving these requests, you can either:
- Toggle-on the privacy, so users are not able to discover new teams in the organization or
- Make the teams completely open, so users don't need to have your approval to join the team
A lot of users are getting a full license assigned but I didn’t assign any. Why?
- For each team, you can define who should be able to invite users to a specific team. Make sure to configure your invitation settings. You can also activate the Flexible Licensing Program and set the default (Free or Free Restricted) license that users will get upon joining your account.