Who can do it: All users
Which plans: Free
Which platforms: Browser, Desktop, Mobile
If your board is locked in view-only mode even though you have not hit the limit of three active boards on the Free plan, this article will help you understand why it happened and how you can unlock the board to continue working on it. The issue may arise when you downgrade to Free plan or you move a private board to a free team.
✏️ Please note that a board may be locked for you in a view-only mode because you have been granted view-only access to it.
💡 Learn more about locking content on a board on this page.
When you downgrade to Free plan
As soon as you downgrade your team and change the subscription type to Free plan, your boards might get locked in a view-only mode for two reasons:
The board limit was exceeded. Free plan allows creating an unlimited number of boards but only the 3 most recently created ones are active. Note that this limit is applicable to the whole team (not to every team member individually). To see all team boards, make sure to adjust filters on the dashboard.
Inactive board
The board becomes inactive because it was created as private when on the paid plan. Since board privacy is not supported on the Free plan, the board gets locked and available for the Board owner and explicitly invited users for viewing only. When hovering over the board you'll see the message: Free plan users can collaborate on 3 active team boards. Private boards are locked.
Inactive board on the dashboard
To start working on the inactive board again, you should share it with your team.
Sharing a private board with the team
When you move a private board to a free team
Once a private board is moved to a free team, it gets locked in a view-only mode unless shared with the team.
FAQ
There are two ways you can work in Miro without being registered: in Web whiteboard or as a visitor on someone's board.
If you work in Web whiteboard, please keep in mind that Web whiteboard boards are available for 24 hours. If you want to continue using them afterward, log in or sign up for Miro to save your work. Otherwise, the board will be permanently deleted after 7 days.
If you work as a visitor on someone's board, you should be able to access the board via the same link if it still exists and is being shared publicly. If your access has been restricted, you may either request it or reach out to the board owner.
If you are struggling with getting access to your locked board, reach out to Miro Support.