Miro plans are flexible, which means you can upgrade or downgrade at any time.
What happens after downgrading your plan
When you downgrade, the three most recently created boards will remain active - the rest of the boards will be paused in view-only mode. You will not be able to modify or delete your projects, and custom templates will not be available.
After downgrading, your Billing settings will be hidden, so we recommend downloading your post-payment invoices before the downgrade. If there are outstanding payments for additional seats(licenses), your card will be charged as soon as you cancel.
As Free Plan does not support private boards, these will be locked. Learn how to unlock your private boards.
✏️ If you upgrade with self-serve invoicing and cancel your subscription before paying your first invoice, the team is downgraded to Free Plan immediately.
How to downgrade to Free Plan
Who can do it: Admins, Billing Admins
Before downgrading to a Free Plan you first need to cancel your subscription and then wait for the expiration. A subscription expires only after it has been canceled and the current paid period ends.
- Cancel your subscription in Settings > Billing > Overview > Cancel subscription. All future payments will stop immediately. You can find the subscription expiration date under Plan details in the billing settings.
Canceling a Starter Plan subscription
- When the subscription expires and you log into your Miro dashboard, a pop-up window with the pricing page will open. Under Free plan, click Downgrade.
Downgrading to Free Plan
⚠️ If you have multiple teams they will be merged into one Free Plan. This means all members, guests and boards from all teams will be merged, and all guests will be converted to members.
- Cancel your subscription in Settings > Billing > Overview > Cancel subscription. All future payments will stop immediately. You can find the subscription expiration date under Plan details in the billing settings.
Canceling a Business Plan subscription
- When the subscription expires and you log into your Miro dashboard, a pop-up window with the pricing page will open. Under Free plan, click Downgrade.
Downgrading to Free Plan - A pop-up will open with details on how to manage access before downgrading. Review this information in detail and make any necessary changes to your boards, Team Members, and Guests before you click Downgrade.
Managing access before downgrading
How to downgrade Consultant or Business to Starter Plan
If you'd like to switch from Consultant or Business to Starter Plan, please contact Miro Support. For security reasons, only Admins can request paid plan downgrades.