Miro plans are flexible, which means you can upgrade or downgrade at any time.
Downgrading Business Plan or Starter Plan to Free Plan
- Your three most recently created boards will remain active. All other boards will be view-only.
- You will not be able to modify or delete your projects.
- Custom templates will not be available.
- Your Billing settings will be hidden after downgrading, so we recommend downloading your post-payment invoices.
- If there are outstanding payments for additional seats (licenses), your card will be charged as soon as you cancel.
- As Free Plan does not support private boards, these will be locked. Learn how to unlock your private boards.
Downgrading Business Plan to Starter Plan (Beta)
- Your Business Plan subscription will remain active until the end of your billing cycle.
- You can update your payment information anytime during the downgrade, and it will automatically apply to your billing settings.
- You can continue to add or remove licenses during the downgrade, and adjustments to your subscription will be calculated using prorated billing.
- If you set up multiple workspaces, they will be merged into a single team including all users and boards.
- Guests will lose editing access to boards, and will no longer be required to sign in.
- If you had a multi-team set up, then these will merge into one team.
How to downgrade your plan
Who can do it: Admins, Billing Admins
-
Cancel your subscription in your Company settings > Billing > Overview > Cancel subscription. All future payments will stop immediately
Canceling a Starter Plan subscription
- Wait for your subscription to expire. You'll find the expiration date under Plan details in the billing settings
-
When the subscription has expired, you'll see a pop-up window. Under Free Plan, click Downgrade
Downgrading to Free Plan
⚠️ If you have multiple teams they will be merged into one Free Plan. This means all Members, Guests and boards from all teams will be merged, and all Guests will be converted to Members.
-
Cancel your subscription in your Company settings > Billing > Overview > Cancel subscription. All future payments will stop immediately
Canceling a Business Plan subscription
- Wait for your subscription to expire. You'll find the expiration date under Plan details in the billing settings
-
When the subscription has expired, you'll see a pop-up window. Under Free Plan, click Downgrade
Downgrading to Free Plan
- A second pop-up will open with details on how to manage access before downgrading. Review this information in detail and make any necessary changes to your boards, Team Members, and Guests before you click Downgrade
Managing access before downgrading
- Cancel your subscription in your Company settings > Overview > Billing > Cancel subscription
Cancelling a Business Plan subscription
- A pop-up will open asking you to confirm the cancellation. Click Continue
Confirming the downgrade to Starter Plan
- A second pop-up will open. Agree to downgrade the subscription at the end of the billing cycle by selecting the checkbox, and click Continue. You'll get an email confirmation that the downgrade has been scheduled
Agreeing to downgrade to Starter Plan
⚠️ If you made a mistake and want to stay on Business Plan, you can cancel the downgrade in Settings > Billing > Cancel downgrade
How to downgrade Consultant Plan to Starter Plan
If you'd like to switch from Consultant to Starter Plan, please contact Miro Support.
Frequently asked questions
Why am I still being charged after downgrading?
Upon canceling, you may receive an additional prorated invoice for extra seats you’ve added during the billing period.