Downgrading your plan – Miro Help Center

Miro plans are flexible, which means you can upgrade or downgrade at any time.

Downgrading Business Plan or Starter Plan to Free Plan

Your three most recently created boards will remain active. All other boards will be view-only.
You will not be able to modify or delete your projects.
Custom templates will not be available.
Your Billing settings will be hidden after downgrading, so we recommend downloading your post-payment invoices.
If there are outstanding payments for additional licenses, your card will be charged as soon as you cancel.
As Free Plan does not support private boards, these will be locked. Learn how to unlock your private boards.

Downgrading Business Plan to Starter Plan

Your Business Plan subscription will remain active until the end of your billing cycle.
You can update your payment information anytime during the downgrade. Changes to your payment information will automatically be used for your future payments.
You can continue to add or remove licenses during the downgrade. Any adjustments to your subscription will be billed on a prorated basis.
If you have multiple teams, they will be merged into a single team that includes all users and boards.
Guests will lose editing access to boards, and will no longer be required to sign in.

How to downgrade your plan

Who can do it: Admins, Billing Admins

Cancel your subscription in your Team settings > Billing > Overview > Cancel subscription. All future payments will stop immediately.

Canceling a Starter Plan subscription
Check the expiration date of your current subscription under Plan details in the billing settings, and wait for the subscription to expire.
Once your subscription expires, you'll be prompted to choose a plan. Select Downgrade under the Free Plan option.

Downgrading to Free Plan

⚠️ If you have multiple teams they will be merged into one Free Plan. This means all Members, Guests and boards from all teams will be merged, and all Guests will be converted to Members.

Cancel your subscription in your Company settings > Billing > Overview > Cancel subscription. All future payments will stop immediately.

Canceling a Business Plan subscription
Check the expiration date of your current subscription under Plan details in the billing settings, and wait for the subscription to expire.
Once your subscription expires, you'll be prompted to choose a plan. Select Downgrade under the Free Plan option.

Downgrading to Free Plan
Review the details on how to manage access before downgrading and make any necessary changes to your boards, Team Members, and Guests. Once you have made these changes, click Downgrade.

Managing access before downgrading

Cancel your subscription in your Company settings > Billing > Overview > Cancel subscription.

Cancelling a Business Plan subscription
Review the changes to your feature access and click Continue.

Summary of changes to feature access
Choose Downgrade to Starter, and click Continue.

Agreeing to downgrade to Starter Plan
Agree to Miro's Terms of Service, and click Continue.

Accepting the plan changes and Terms of Service
Let us know why you're downgrading by selecting an option and then click Downgrade.

Completing the downgrade survey
You will see the message Downgrade scheduled. Return to your settings by clicking Back to settings.

Confirmation that the downgrade has been scheduled